FEATURES

Powerful where it counts. Simple where it matters.

Coastline Voice answers your calls, understands what callers need, and gives your team the details to follow up. Listen to a demo to hear it for yourself.

TWO ROLES. A SHARED AMBITION.

More room for
your best work.

A welcoming front desk. A thoughtful administrative partner. Built for the work behind every business, with people in control.

THE FIRST HELLO

AI Receptionist

Give every caller a clear next step.

Prerecorded public demo · Live calling not enabled

Welcome & understand

Illustrative greetings and approved business answers help explain the intended experience.

Capture & summarize

Demo follow-up notes show caller needs and callback context. No real leads are submitted.

Hand off with context

Planned escalation and human handoff rules help define when your people take over.

EXAMPLE WORKFLOW

Incoming call → understand the request → prepare callback context → team follows up

THE WORK BEHIND THE WORK

AI Administrator

Turn everyday requests into reviewable next steps.

Controlled prototype · Authorized pilot access only

Ask about your business

Explore connected, authorized business context in the prototype. Available data depends on setup.

Prepare the next step

Prototype task and communication proposals make intended actions visible before review.

Keep decisions with people

Review and approval are separate steps. Communication delivery remains simulated; no autonomous sending.

EXAMPLE WORKFLOW

Business question → retrieve permitted context → prepare a proposal → human reviews

Built toward help 24/7, with business rules and human oversight. Production availability, response times and uptime commitments are not yet offered.

YOUR TOOLS. A MORE CONNECTED DAY.

Bring the work
into focus.

The integration roadmap connects conversations to useful next steps. These are separate capabilities at different stages, not a live integration bundle.

Twilio calling

Prototype bridge

Controlled voice infrastructure; public site plays local recordings. No live calls here.

Google & Outlook calendars

Planned / disconnected

Calendar context exists in the prototype; provider connection and real bookings require validation.

Gmail & Microsoft 365

Planned / disconnected

Prototype mail context and draft workflows; no live inbox sync or email delivery here.

CRM & customer contacts

Mixed status

Prototype customer lookup uses configured data. External CRM sync is planned and disconnected.

Teams & Zoom

Future capability

Meeting coordination and team notifications are roadmap concepts; no live connector.

Tasks, approvals & summaries

Controlled prototype

Reviewable tasks and approval steps in the pilot; public call summaries are illustrative. Handoffs remain planned.

Helpful by design. Accountable to your team.

Connections require configuration and permission. Preparing a proposal does not authorize sending, booking, transferring or changing customer records. Future live actions need explicit authorization and launch readiness.

Explore capabilities →
THE INTENDED CUSTOMER JOURNEY

From your business
to their first hello.

Explore the conversation today. Business setup and live operations belong to future approved phases.

  1. 01

    Define your business

    Provide services, hours, common questions, and approved information. Business setup is planned.

  2. 02

    Shape the experience

    Review your greeting, boundaries, and requests that need a human. Custom configuration is planned.

  3. 03

    Understand the call

    Welcome the caller, clarify the request, and confirm what remains for staff. Explore this step through our scripts.

  4. 04

    Review the next step

    Give your team useful context for follow-up. Demo summaries are fictional; no task or lead is actually delivered.

01

Business-aware greetings

Open every call with your business name and a greeting that sounds like you.

02

Services and common questions

Give your receptionist your services, hours and approved answers so callers hear consistent information.

03

Clear follow-up details

See who called, when, and what they needed, all in one tidy place.

04

A clear path to a person

Callers who need a human are turned into a callback request for your team to review.

05

Your owner dashboard

Review your call history and settings from your own secure dashboard.

06

Built-in safeguards

Call time limits and emergency controls keep usage predictable.

CLEAR EXPECTATIONS

Before you take the next step.

LET’S TALK ABOUT YOUR BUSINESS

Ready to stop
missing calls?

Hear what Coastline Voice can do for your team.

Request a demo