COASTLINE AI
AI PHONE RECEPTIONIST

Never miss another
customer call.

Coastline AI answers your business phone, greets callers with your business name, and collects what they need, so your team can call back and win the job.

Hear a sample call See pricing

Plans start at $49/month.

COASTLINE VOICE

A conversation. A clear next step.

Ready to listen

Prerecorded demo — not a live call

Follow-up summary

The request and next step will appear here after the demo.

HUMAN CONNECTION. NEW POSSIBILITIES.
Twilio-powered callingHosted on AWSOwner dashboard with call history14 listen-first industry demosBuilt-in call time limits
ON EVERY CALL

From first ring
to follow-up.

Four steps, handled before your team even picks up a phone.

  1. 01

    A customer calls

    Your business line rings through to Coastline. No missed calls, no voicemail tag.

  2. 02

    Emma answers

    A natural voice greets the caller with your business name and asks how it can help.

  3. 03

    Details are gathered

    The caller’s name, number and what they need are collected in a friendly conversation.

  4. 04

    You see it instantly

    Every call lands in your owner dashboard so your team can follow up fast.

THE DIFFERENCE

Stop losing jobs
to voicemail.

A missed call is usually a missed customer. Here is what changes.

Without Coastline

  • Calls go to voicemail while you are on a job
  • Callers hang up and phone the next company
  • You find out about missed leads hours later
  • No record of who called or why

With Coastline

  • Every call is answered with a friendly greeting
  • Callers get a clear next step, not a beep
  • Call details are waiting in your dashboard
  • A simple history of every call
COMING NEXT

Meet Your
AI Administrator

Your receptionist welcomes the caller. Your administrator prepares the work that follows, and you approve anything before it goes out. Add AI Administrator to any Receptionist plan for $50/month.

AN ILLUSTRATIVE MORNING

“Help me get ready
for the day.”

Summarize the available inbox context, prepare my agenda and draft a follow-up for yesterday’s customer inquiry.

Here is a proposed action list and a draft reply for your review. You approve external actions before they happen.

Illustration of intended workflows. Authorized data and supported connections are required; email delivery remains simulated in the controlled prototype.

Make sense of the inbox

“Which messages need my attention?” Summaries and draft replies help you decide what to do next.

Prepare for the next meeting

“What should I know before this meeting?” Bring permitted customer and business context into a concise brief.

Keep the follow-up moving

“Turn this request into a task.” Prepare priorities, reminders and customer next steps for review.

Keep the owner in control

Review proposed automation, permissions and activity. Sending, booking and external record changes require explicit owner approval.

Built toward around-the-clock support. Production uptime is not promised. Microsoft 365, Gmail, Outlook, Teams, Zoom and CRM integrations are planned; they are not live connections in this preview.

Ask about the bundle ↗
TWO ROLES. A SHARED AMBITION.

More room for
your best work.

A welcoming front desk. A thoughtful administrative partner. Built for the work behind every business, with people in control.

THE FIRST HELLO

AI Receptionist

Give every caller a clear next step.

Prerecorded public demo · Live calling not enabled

Welcome & understand

Illustrative greetings and approved business answers help explain the intended experience.

Capture & summarize

Demo follow-up notes show caller needs and callback context. No real leads are submitted.

Hand off with context

Planned escalation and human handoff rules help define when your people take over.

EXAMPLE WORKFLOW

Incoming call → understand the request → prepare callback context → team follows up

THE WORK BEHIND THE WORK

AI Administrator

Turn everyday requests into reviewable next steps.

Controlled prototype · Authorized pilot access only

Ask about your business

Explore connected, authorized business context in the prototype. Available data depends on setup.

Prepare the next step

Prototype task and communication proposals make intended actions visible before review.

Keep decisions with people

Review and approval are separate steps. Communication delivery remains simulated; no autonomous sending.

EXAMPLE WORKFLOW

Business question → retrieve permitted context → prepare a proposal → human reviews

Built toward help 24/7, with business rules and human oversight. Production availability, response times and uptime commitments are not yet offered.

YOUR TOOLS. A MORE CONNECTED DAY.

Bring the work
into focus.

The integration roadmap connects conversations to useful next steps. These are separate capabilities at different stages, not a live integration bundle.

Twilio calling

Prototype bridge

Controlled voice infrastructure; public site plays local recordings. No live calls here.

Google & Outlook calendars

Planned / disconnected

Calendar context exists in the prototype; provider connection and real bookings require validation.

Gmail & Microsoft 365

Planned / disconnected

Prototype mail context and draft workflows; no live inbox sync or email delivery here.

CRM & customer contacts

Mixed status

Prototype customer lookup uses configured data. External CRM sync is planned and disconnected.

Teams & Zoom

Future capability

Meeting coordination and team notifications are roadmap concepts; no live connector.

Tasks, approvals & summaries

Controlled prototype

Reviewable tasks and approval steps in the pilot; public call summaries are illustrative. Handoffs remain planned.

Helpful by design. Accountable to your team.

Connections require configuration and permission. Preparing a proposal does not authorize sending, booking, transferring or changing customer records. Future live actions need explicit authorization and launch readiness.

Explore capabilities →
BUILT FOR BUSY TEAMS

If your business runs
on the phone.

From the job site to the front desk, Coastline covers the calls you cannot get to.

Home services

Plumbing, HVAC, repairs. Catch the job while you are on another one.

Professional services

Capture consultation requests for your team to review.

Real estate

Viewing requests and seller inquiries, ready for an agent to call back.

Restaurants

Group dining and event inquiries, even during the dinner rush.

Retail

Hours, store details and approved answers, around the clock.

Your industry

If your business lives on the phone, Coastline can help.

A BETTER WAY TO ANSWER

Be there for customers.
Stay focused on your work.

Every call is a person looking for help. Coastline Voice makes that first connection easy.

01

Answer every call

Callers get a friendly, professional greeting, even when your team is busy.

02

Capture every lead

You get the caller’s name, number and request in your call history.

03

Sound like your business

Your greeting, services and hours, in your own words.

Explore the features →
GETTING STARTED

A thoughtful setup.
A familiar hello.

A guided path from your business details to a receptionist that sounds like your team.

See how it works →
  1. 01

    Tell us about your business

    Services, hours and the questions your customers ask.

  2. 02

    Review your receptionist

    Check the greeting and call instructions.

  3. 03

    Go live when you’re ready

    Test it first, then switch it on.

TRUST BY DESIGN

Built with care.
Safe by default.

Your customers are trusting you with their call. We take that seriously.

Your data stays yours

Each business’s information is kept separate from every other customer.

Secure sign-in

Your owner dashboard sits behind protected, multi-step sign-in.

Audio recording is off

Calls are not recorded by default. Call details are logged, not the audio.

Predictable usage

Call time limits and emergency stop controls keep usage and costs in check.

ROOM TO GROW

Simple pricing.
Pick your plan.

Two approved monthly prices.
Final usage and service terms will be confirmed before launch.

RECEPTIONIST ONLY

Starter AI Receptionist

$49/ month Receptionist only

250 included call minutes / month

A welcoming first hello for smaller teams.

  • Natural voice & business FAQs
  • Lead capture, summaries & transcripts
  • Appointment requests & escalation rules
Ask about this plan
See all features

Planned capabilities; availability requires confirmation. External integrations are on the roadmap.

Natural voice & call handling

Welcome callers with a natural voice, understand their request and guide the conversation using your approved greeting and call flow.

Business knowledge & FAQs

Use your services, opening hours, policies and approved answers to common questions. Define boundaries and when to ask your team.

Names, leads & contact consent

Capture a lead or customer name and the reason for calling. Ask permission before collecting contact details for a callback or follow-up.

Call summaries & transcripts

Review the request, key details and proposed next step through summaries and transcripts where supported. Public examples are illustrative.

Appointments & calendar planning

Collect appointment preferences and prepare scheduling requests. Google and Outlook calendar connections and live bookings are planned, not enabled here.

Voice controls & escalation

Shape voice, greetings and call-flow instructions; define escalation and human handoff rules. Live transfers require later readiness and approval.

Follow-ups, analytics & usage

Prepare callback context and follow-up requests for review. Planned reporting covers call activity, outcomes and usage against your tier’s included call minutes.

RECEPTIONIST ONLY

Professional

$149/ month Receptionist only

1,000 included call minutes / month

More room for your growing call volume.

  • Natural voice & business FAQs
  • Lead capture, summaries & transcripts
  • Appointment requests & escalation rules
Ask about this plan
See all features

Planned capabilities; availability requires confirmation. External integrations are on the roadmap.

Natural voice & call handling

Welcome callers with a natural voice, understand their request and guide the conversation using your approved greeting and call flow.

Business knowledge & FAQs

Use your services, opening hours, policies and approved answers to common questions. Define boundaries and when to ask your team.

Names, leads & contact consent

Capture a lead or customer name and the reason for calling. Ask permission before collecting contact details for a callback or follow-up.

Call summaries & transcripts

Review the request, key details and proposed next step through summaries and transcripts where supported. Public examples are illustrative.

Appointments & calendar planning

Collect appointment preferences and prepare scheduling requests. Google and Outlook calendar connections and live bookings are planned, not enabled here.

Voice controls & escalation

Shape voice, greetings and call-flow instructions; define escalation and human handoff rules. Live transfers require later readiness and approval.

Follow-ups, analytics & usage

Prepare callback context and follow-up requests for review. Planned reporting covers call activity, outcomes and usage against your tier’s included call minutes.

RECEPTIONIST ONLY

Business

$299/ month Receptionist only

2,000 included call minutes / month

Built around a busier front desk.

  • Natural voice & business FAQs
  • Lead capture, summaries & transcripts
  • Appointment requests & escalation rules
Ask about this plan
See all features

Planned capabilities; availability requires confirmation. External integrations are on the roadmap.

Natural voice & call handling

Welcome callers with a natural voice, understand their request and guide the conversation using your approved greeting and call flow.

Business knowledge & FAQs

Use your services, opening hours, policies and approved answers to common questions. Define boundaries and when to ask your team.

Names, leads & contact consent

Capture a lead or customer name and the reason for calling. Ask permission before collecting contact details for a callback or follow-up.

Call summaries & transcripts

Review the request, key details and proposed next step through summaries and transcripts where supported. Public examples are illustrative.

Appointments & calendar planning

Collect appointment preferences and prepare scheduling requests. Google and Outlook calendar connections and live bookings are planned, not enabled here.

Voice controls & escalation

Shape voice, greetings and call-flow instructions; define escalation and human handoff rules. Live transfers require later readiness and approval.

Follow-ups, analytics & usage

Prepare callback context and follow-up requests for review. Planned reporting covers call activity, outcomes and usage against your tier’s included call minutes.

Your plan. Your choice of AI team.

Every tier includes the call minutes shown. Add AI Administrator to any tier for $50/month. Administrator credits: to be finalized, pending approval. Overage rates, billing terms, taxes, integration access and launch availability still require confirmation. This website does not collect payments or create subscriptions yet.

A FEW THINGS TO KNOW

Good questions.
Clear answers.

Start a conversation →

LET’S TALK ABOUT YOUR BUSINESS

Ready to stop
missing calls?

Hear what Coastline Voice can do for your team.

Request a demo